If you are a library client and have a question or concern about your library account or items you have borrowed or want to borrow, please contact your NEOS member library and not the NEOS consortial office.
If you are not sure how to contact your library, please contact the University of Alberta Library via https://www.library.ualberta.ca/ask-us/
For questions related to the NEOS consortium, rather than library activities, please contact the NEOS consortial office:
5-07 Cameron Library
University of Alberta
Edmonton AB T6G 2J8
Phone: (780) 492-0075