The 2010 conference was held on June 11 at Grant MacEwan University.

Keynote: We Will Survive – Won’t We?
Punch Jackson, retired Executive Director of Public Library Services at Alberta Municipal Affairs

Punch Jackson’s career included playing a lead role in the creation of Canadian Library Month, helping connect libraries to the SuperNet, helping finalize the first federal Community Access Program agreement, helping create electronic performance measures for public libraries, bringing together the first meeting of Ministers responsible for library service, and helping found The Alberta Library and the Alberta Public Library Electronic Network.

Integrated Library System Update
Marc Truitt, University of Alberta

Going Mainstream: Video Streaming at Grant MacEwan University
Jennifer Cameron and Gordon Bertrand, Grant MacEwan University

A number of Grant MacEwan University programs are offered by distance education. Keeping pace with this growth is the demand from both students and faculty for online versions of required course content. Discussed was the MacEwan Library experience of streaming videos and DVDs from the library collectionIt’s All in the Delivery: Providing Customer Service to Persons with Disabilities
Karen Hildebrandt, Concordia University College

This session explored how first impressions can leave lasting impressions. Discussed was customer service best practices including how to identify the different kinds of disabilities, the special needs those disabilities require and the customer service approach to meet that customer’s needs.

Hackers in the Library.
Michael McDonnell

This session provided stories of actual incidents where hackers targeted libraries BY hijacking library servers to display advertisements, hacked library accounts to view e-journals and provided information on how organized crime may have impacted libraries

Better the Devil We Know?
Brian Stearns, University of Alberta

This session provided the most current information about the new cataloguing standard and its impact on libraries.

What if we Closed the Library?
Amanda Wakaruk, University of Alberta

This was just one of the provocative questions asked of York University students in an attempt to better understand the role of the physical library within their broader academic experience.

The Human Library Comes to MacEwan.
Melinda Spears, Grant MacEwan University

The Human Library’s purpose is to create a positive, non-judgmental, learning environment where volunteers called books share their personal story with those called readers who are interested in learning more about what it is like to be that person/book.

iLink and World-Cat Local integration
Dan Mirau & Erica Hebert, Concordia University College

Relevance ranking, faceted browsing, spell-checking, social web integration and community generated content are now all together in one interface. Session participants learned about WorldCat Local, a next-generation discovery tool from OCLC and how librarians at the University of Alberta and Concordia University College of Alberta implemented it to improve the discovery experience for their library community.

Have MLS, Will Travel
Margaret Law, University of Alberta

Libraries Linked, the International Relations program at the University of Alberta Library, embarked on partnerships with libraries in many countries and exchanged collections and expertise in order to increase the capacity of both the UofA Library and the partner library. This session discussed some of the challenges and adventures in implementing this program.

Legislation Literacy
Mona Bacon, Edmonton Public Library

This session offered methods and resources for researching legislation through all stages (from bill to statute/act). It addressed issues such as how to find the status of a current bill, how to find the text of current legislation, and how to track changes to a piece of legislation.

For more information, please contact a Continuing Education Committee member