Assessing Public Services Workshop

Assessing Public Services in Your Library

Thank you to our presenters and all of our attendees! This presentation is available below.

Assessing Public Services in Your Library

In this workshop, Valla McLean and Allison Sivak provided an interactive orientation to public service assessment, using case studies to illustrate practical methods and goals that will help you improve your library services and communication.

Valla McLean is a Reference Librarian at Grant MacEwan College. Her portfolio includes library assessment.

Allison Sivak is the Assessment Librarian for the University of Alberta Libraries.

This NEOS Continuing Education Workshop topic was recommended by NEOS members.

Suggestions for future topics?
Email Margaret LaRiviere at